Infographic showing illustrations of Difficult Conversations, Effective Team Building, Appreciation in the Workplace, Customer Service Excellence

Elevate Your Workforce

This 4-part workforce training series is designed for managers, team leads, and professionals across all industries who want to sharpen essential workplace skills. Taught by Mr. Gerad Hardy, Assistant Professor of Management at Millsaps College’s Else School of Management, each interactive session is grounded in a bestselling leadership or management book and includes a FREE copy of the book for all registered participants!

Seats are limited—reserve your spot early for one or all four sessions!

 


Here’s the full lineup:

Navigating Difficult Conversations in the Workplace
August 12 | 9 AM – 11 AM
Crucial Conversations: Tools for Talking When Stakes Are High
RSVP Here


Effective Team Building
September 9 | 9 AM – 11 AM
The Five Dysfunctions of a Team by Patrick Lencioni
RSVP Here


Appreciation in the Workplace
October 14 |  9 AM – 11 AM
The 5 Languages of Appreciation in the Workplace by Gary Chapman & Paul White
RSVP Here


Customer Service Excellence

November 4 | 9 AM – 11 AM
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli
RSVP Here

 

Whether you attend one or all four, you’ll walk away with actionable tools, new insights, and better ways to lead, serve, and communicate.

For more information contact Chris Rials at crials@vicksburgchamber.org or call 601-636-1012.

 

Thank you to our sponsors:

Ameristar Vicksburg
Ergon. United by Service. Driven by Solutions.
Chick Fil-A
Millsaps College Else School of Management